Is your business ready for the phone network switch-off? The UK’s old telephone network is being switched off by January 2027. Here’s what it means — and why acting now could save you money.
What’s happening?
The traditional phone network — known as PSTN and ISDN — is being retired across the whole of the UK.
Every business still using a traditional phone line will need to move to a modern digital system before it is switched off.
This isn’t optional, and it isn’t far away. But it doesn’t have to be painful — and it’s often a chance to cut your costs.
What it affects
- Office phone systems and individual phone lines
- Alarm systems and door entry intercoms
- Card payment machines
- Lift emergency lines
- Fax lines and analogue connections
Why move now rather than later
- Avoid the rush. Moving early means a calm, planned switch on your timetable.
- Usually cheaper. Digital systems typically cost less to run than the old lines.
- Better features. Call routing, voicemail-to-email, working from anywhere.
- Zero disruption, done for you. We manage the whole move — and you keep your numbers.
Don’t wait for the deadline
Book a free, no-obligation line review. We’ll tell you exactly what needs to change and what it’ll cost.
Frequently asked questions
What is the 2027 PSTN switch-off?
The UK’s old analogue phone network (PSTN) is being switched off by the end of January 2027. Every business phone line must move to a digital (VoIP) service before then, after which traditional landlines will stop working.
How does the switch-off affect my business?
Any phone line, alarm, door-entry system or card machine running over the old copper network needs to move to a digital connection. We review what you have and plan the switch so nothing stops working.
Will I lose my existing phone number?
No — you keep your existing numbers. We port them across to the new digital service, so your customers won’t notice any change.
Do you cover my area?
Based in Shropshire and Staffordshire, we help businesses move to digital UK-wide — including neighbouring West Midlands and Cheshire.
Will moving cost more?
Usually less. As an O2 Business partner we offer corporate rates, and most businesses end up paying the same or less after switching — on a more modern, flexible system.